Welcome back! Please read the following guidelines to ensure a safe return.
Dentist Winter Park, FL - Acuña Dentistry
To our valued patients,
We hope that all of you are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits & routines. While many things have changed, one thing has remained the same: our commitment to your safety.
We have been working around the clock to provide the mandated PPE (Personal Protection Equipment) for the safety of our patients and their families. You will notice some changes that have been made to the office. The reception area has been altered to follow social distancing protocols. All magazines & items that are difficult to clean & disinfect have been removed. Plexi glass partitions have been installed in the front office area and members of our staff have successfully completed infection control training. The most noticeable change is the addition of the Air Doctor filtration system throughout the office for the reduction of airborne contaminants .
Our office will be open Mondays through Thursdays from 7 am to 5 pm. We will be continuing our routine hygiene and restorative visits and we will be available for any dental emergencies that present themselves. As always, we will welcome your new patient referrals.
We have implemented a COVID-19 protocol for your appointments to ensure the safest measures for everyone:
- You will be pre-screened over the phone 24-48 hours before appointment.
-If you have a mask, please wear it to your appointment.
-Our restrooms are still open; however, we ask that all patients use the restroom at home prior to leaving for your appointment as we are trying to limit the access around the office.
-Please arrive 15 minutes early for your scheduled appointment time. This is crucial as we have allotted time in between appointments for office sanitation, and to ensure social distancing protocols.
-You should arrive to appointment by yourself. Any persons that accompanies you will have to remain in your vehicle for the duration of the appointment.
-When you arrive, please call our regular office phone number, 407-647-6261. We will let you know by text or in person to come in.
-Upon entering the office, you will be asked to use hand sanitizer and your temperature will be taken.
- Once inside, we will provide a short COVID screening and consent form for you to fill out prior to entering the treatment area. All New Patient Forms, Medical History Updates, and a COVID Consent form MUST be filled out & signed. All dental insurance information must be provided prior to appointment.
-When treatment is completed you will be guided to return back to your vehicle.
-All co-pays and financial responsibilities are to be paid over the phone prior to your appointment as we will not be doing any transfers of money in the office to ensure safety. If you are paying by check, we ask that you have this filled out and given to you assistant or hygienist.
While many of these protocols may be adjusted in the coming months, we are grateful for your patience.
We look forward to seeing you again. We would be happy to answer any questions you may have about the steps we take to keep you, and every patient safe in our practice.
Thank you for being patient during this difficult time. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends!
Dr. Edgar Acuña and staff
We are so excited to be in our new office. Our new building at 1100 N. Kentucky Avenue, Winter Park, is open and ready to serve our patients and their families. With our bigger, more modern facility, we'll be able to offer you our state of the art dental care with less waiting time for appointments and better accessibility. We can't wait for our patients to visit our new building.
We are always welcoming new patients and we would love to have you as part of our dental family. Please explore our web site to learn more about us. You can find information about our staff, our office, and the procedures and services that we offer.
If you have any questions please call us. We love hearing from our patients and anyone who may be interested in becoming one.